Returns & Exchanges

At Polaroid Eyewear, we want you to see the world with perfect clarity; if you are not completely satisfied with your purchase, you may return your frames within 30 days of delivery for a full refund. All items must be returned in their original condition, including the protective case and microfiber cleaning cloth.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Frames

    Place the eyewear securely in its original branded packaging to ensure it remains protected during transit.

  • 3.
    Attach Shipping Label

    Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.