Returns & Exchanges
At Polaroid Eyewear, we want you to see the world with perfect clarity; if you are not completely satisfied with your purchase, you may return your frames within 30 days of delivery for a full refund. All items must be returned in their original condition, including the protective case and microfiber cleaning cloth.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Frames
Place the eyewear securely in its original branded packaging to ensure it remains protected during transit.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.